Delete cloud account data from the owner portal.

Schedule deletion

1. Sign in to the Tuneris portal with the Google account or email address that owns the account.
2. Open Data & privacy.
3. Request an export first if you want a copy of synchronized account data.
4. In Delete account, type DELETE and submit the request.
5. Review the confirmation notice and scheduled date.

Open deletion controls

Seven-day cancellation period

The account is marked for deletion immediately, but destructive processing is scheduled seven days later. Before processing begins, return to Data & privacy and choose Cancel scheduled deletion. After processing starts, the request cannot be cancelled.

What deletion removes

Deletion removes the account’s cloud devices, synchronized profiles and restrictions, playlists and encrypted provider secrets, settings, synchronized user state, notifications, export objects, and associated cloud account records. Device sessions are revoked. Local recordings, local catalogs, cache files, and Android-local configuration remain on each device until you remove the app data or uninstall the app there.

Subscriptions and retained records

Website-managed subscriptions are cancelled during deletion processing. An active subscription managed externally by Google Play or RevenueCat must be cancelled through that payment channel before deletion can complete. Limited billing, fraud-prevention, security, and immutable audit evidence may be retained where required for legitimate business or legal purposes.

Cannot sign in?

Email support@twentythreedev.com from the account address. Include the account or device name if known, but never send a password, playlist credential, PIN, device key, or legacy beta recovery code.